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You are advised not to instruct a contractor directly except in the event of a genuine emergency, as the landlord may not agree with other reasons for a call out and therefore the liability to pay the contractor may remain with you. For the avoidance of doubt we would define an emergency as serious maintenance matters that endanger health or safety.
If you smell gas – immediately call National Grid on 0800 111 999 before instructing a Gas contractor
Sophie was a very friendly young lady who worked in a very professional manner she was there from the start of finding our tenant until the day they moved in She worked very hard and was in regular contact throughout the process Having someone like Sophie dealing with our let made things very easy for us Thank you.