You are advised not to instruct a contractor directly except in the event of a genuine emergency, as the landlord may not agree with other reasons for a call out and therefore the liability to pay the contractor may remain with you. For the avoidance of doubt we would define an emergency as serious maintenance matters that endanger health or safety.
If you smell gas – immediately call National Grid on 0800 111 999 before instructing a Gas contractor
As a first time renter our agent Annabel made the process enjoyable and stress free, making sure to explain all steps along the way keeping us informed as well as being honest. Annabel was a pleasure to work with and we are now very excited to settle into our new home for the next year.